Shipping policy
1. Shipping Process
Shipping is facilitated through an integrated courier system provided by The Charmed Events.
- Orders are collected directly from the vendor’s premises
- Orders are delivered to the customer via courier
2. Vendor Responsibility
Vendors are responsible for:
- Preparing and packaging orders
- Ensuring orders are ready for courier collection
- Providing accurate dispatch information
3. Delivery Times
Delivery times may vary depending on:
- Vendor readiness
- Courier schedules
- Delivery location
4. Delays
The Charmed Events is not responsible for delays caused by:
- Vendors not preparing orders on time
- Courier service disruptions
5. Tracking
Tracking details will be provided where available.